Due to changes on Kraken's end, new API connections are not currently possible. Existing API imports may be showing a sync error, but they may still be providing historical transactions from the date range shown; for this reason, it is important to leave existing connections in your account to ensure that all historical data is retained. Deleting the import will remove those potentially irretrievable transactions from your account, and this action is not reversible - for this reason, we highly recommend that these not be removed or deleted.
If you need to import new/missing Kraken data to complete your dataset, you can do so via CSV import. To generate files of your spot trade history, please follow these steps:
Trades, Deposits, and Withdrawals
On the homepage of your account, click Transactions.
You will be taken to the History tab - in the middle (under Transactions), use dropdown menus to select Assets, Transaction Types, and Date Range.
Click the Export button in the upper right corner.
In the Export Transactions box, click Generate to the right of .CSV file.
Click the Download arrow on the right hand side of the box showing the export.
Upload your CSV file to the TokenTax Imports page.
Please Note: This platform offers Margin, Futures, and/or Derivatives transactions. These types of transactions require the purchase of a supporting plan or the Margin Add-On.
If you have transacted using these types, you can generate CSV files of your Margin, Futures, or Derivatives data by following these steps:
Log into your Kraken Futures account and navigate to Logs: (https://futures.kraken.com/history).
Click the Download All button at the bottom.
Upload your CSV file to the TokenTax Imports page.