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Troubleshooting
Troubleshooting
Common problems that you might run into and how to fix them
9 articles in this collection
Written by
Alex Miles,
Elle Baumgartel,
and
Hannah Foltz
Why are my margin calculations taking so long?
Preparing margin data for tax reporting is time consuming and labor intensive. Read more about our process.
Written by
Hannah Foltz
Updated over a week ago
My Form 8949 PDF won't generate!
Written by
Elle Baumgartel
Updated over a week ago
I have duplicate trades. How do I delete them?
Duplicates can be caused by syncing APIs and CSVs at the same time or by duplicate CSVs. This causes problems with your gains/losses.
Written by
Alex Miles
Updated over a week ago
My data is synced. Why am I not seeing anything on my Dashboard?
This common problem can usually be solved with a single click.
Written by
Hannah Foltz
Updated over a week ago
How To Fix Missing or $0 Cost Basis
Missing cost basis warnings can happen if you are missing transaction data. Learn how to fix missing or $0 cost basis.
Written by
Alex Miles
Updated over a week ago
Defi
Fixing Unsupported BPT DSProxy Contracts
Written by
Elle Baumgartel
Updated over a week ago
Fixing missing renBTC cost basis
For renBTC and other tokens
Written by
Elle Baumgartel
Updated over a week ago
How To Add and Edit DeFi Transactions
Learn how to add and edit decentralized finance (DeFi) transactions to your tax filings in in TokenTax.
Written by
Elle Baumgartel
Updated over a week ago
Tax loss harvesting
Tax Loss Harvesting Dashboard isn't available
Can't see your tax loss harvesting dashboard? You may not have the right plan. Find out here.
Written by
Elle Baumgartel
Updated over a week ago